X222's Privacy Policy — Your information is safe with us

Welcome to x222. This Privacy Policy ("Policy") describes how x222 (x222.onl) collects, uses, stores, and protects the personal information of its members. By using the x222 website or mobile app, you agree to this Privacy Policy.

We believe privacy is a fundamental right for every member. That is why x222's Privacy Policy was built on full transparency — so you can easily understand how your data is handled.

This Privacy Policy applies to all x222 services — including the website, mobile app, live chat support, email communications, and all gaming activities. Any changes to the Policy will be updated on this page.

X222 collects only the information strictly necessary to provide its services — no unnecessary or excess data is collected. The types of data collected under x222's Privacy Policy are listed below.

Data collected during registration:

• Full name (as per national ID)
• Mobile Number
• Email Address
• Date of birth (for age verification)
• Current Address

Information Collected During KYC Verification:

• Copy of national ID or passport
• Selfie or photo (for identity verification)
• Proof of address document (where applicable)

Automatically Collected Information:

• Device information (browser, operating system)
• IP Address
• Login Time & History
• Gaming Activity Logs
• Transaction History

X222 uses collected data only for specific purposes. Each purpose is clearly outlined below in accordance with this Privacy Policy.

• Account Management: To create, verify, and secure your account.
• Service Delivery: For gaming, deposits, withdrawals, and bonus processing.
• Identity Verification: To prevent fraud and block underage account registrations.
• Support Services: To resolve issues and provide customer support.
• Promotional Communications: To send you offers and updates, with your consent.
• Legal Compliance: To meet regulatory requirements and comply with legal obligations.
• Security: To ensure platform security and detect suspicious activity.
• Service Improvement: To analyze user experience and improve x222's services.

X222 does not sell or rent your personal information to third parties. However, limited data sharing may be necessary in certain specific circumstances, which are clearly described in this Privacy Policy.

Data is shared when:

• Payment Processing: Information is shared as required to process transactions through bKash, Nagad, or other payment gateways.
• Game Provider: Limited data may be shared with game providers for the technical operation of the games you play.
• Legal Obligations: Data may be disclosed in response to a court order or government directive.
• Fraud Prevention: Information may be shared with regulatory authorities to prevent money laundering or other illegal activities.
• Business Legacy: Data may be transferred in the event of an acquisition or merger involving x222.

Whenever information is shared, x222 ensures that third parties adhere to the same standard of privacy protection.

The x222 website and app use cookies and similar technologies. This Privacy Policy provides full details on how cookies are used.

• Essential Cookies: These are essential for the website to function properly. Without them, certain features will not work.
• Session Cookie: Remembers your login status and is automatically cleared when the session ends.
• Performance Cookies: Used to analyze website performance.
• Preference Cookies: Remembers your language and display preferences.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some website features.

X222 uses the most advanced technology available to protect your data. Our security framework, as part of this Privacy Policy, is outlined below.

• SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
• AES-256 Storage Encryption: Sensitive data stored in the database is protected with strong encryption.
• Firewall & DDoS Protection: Advanced firewall systems to protect against server attacks.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Regular security audits are conducted by third parties.
• Access Controls: Staff are granted access only to the data they need.

In the event of a data breach, x222 will notify affected members within 72 hours.

X222 does not retain your data longer than necessary. Retention periods vary by data type in accordance with this Privacy Policy.

• Account Information: For as long as the account is active, and for 5 years after closure.
• Transaction Records: 5–7 years as required by legal obligations.
• KYC Documents: 5 years after account closure.
• Log Files: Up to 12 months.
• Marketing Information: Until you withdraw your consent.

Once the specified retention period expires, data is securely deleted or anonymized.

Under x222's Privacy Policy, you have a number of important rights over your own data. These are outlined in detail below.

To exercise any of these rights, please contact our support team. x222 typically responds to requests within 30 days.

X222 is intended for users aged 18 and above only. In accordance with this Privacy Policy, x222 does not knowingly collect or store data from minors.

• Age is verified at the time of registration.
• Any account found to belong to a minor is immediately suspended.
• The relevant data is securely deleted.
• Parents or guardians with concerns are welcome to contact us.

X222 reserves the right to update or amend this Privacy Policy as needed. You will be notified in advance of any significant changes.

• Notifications of changes will be sent via email or through the platform.
• Continued use of the service after any changes constitutes acceptance of the updated policy.
• The date of each update will be noted at the top of this page.
• We recommend checking this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to x222's support team. We are always here to help.

• Live Chat: 24/7 live support is available via the website or app.
• Email: [email protected] — responses are typically sent within 24–48 hours.

After a data protection complaint is submitted, x222 will aim to resolve it within 30 days. Your feedback on our Privacy Policy matters to us.